The Airtel Open Network platform that’s designed to present clients a better visibility into the community with a visible channel via which they’ll share suggestions about their expertise, will additional strengthen the community’s reliability and improve clients’ confidence, in accordance with the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Dr. Aminu Maida.
Maida, who spoke on the launch of Airtel Open Network in Lagos, mentioned: “Conflicts happen across the world and nations fight against each other because of a breakdown in communication. So, the Airtel Open Network will bring about communication flow between Airtel and its subscribers and it will also bring about transparency on the network. When telecoms services work, the lives of the people get improved because Nigerians depend on these services to run businesses, study, stay in touch with business partners and their loved ones, and they deserve networks they can rely on. Therefore, network transparency will help consumers understand the service available to them, report problems and see what actions follow.”
In his opening remarks, the Chief Executive Officer of Airtel Nigeria, Mr. Dinesh Balsingh, mentioned the Airtel Open Network could be obtainable on MyAirtel App, from the place clients might entry it and lodge complaints of any sort, referring to Airtel service supply, for faster response in addressing recognized challenges on the community.
