Following the go reside of its WhatsApp based mostly conditional settlement service for items in June 2026, EscrowPay has now launched the identical safety for the companies business. EscrowPay Services, a brand new net platform at companies.escrowpay.app, went reside on 20 October 2026, letting shoppers and service suppliers agree a job in stages, with the shopper paying for every stage solely when it’s delivered.
Are you a freelancer, contractor, net designer, photographer, occasion planner, tailor, content material creator, product supervisor, undertaking supervisor, builder or in any service based mostly career? Then that is for you.
The drawback
Paying for companies has a belief drawback that anybody who has employed a contractor will recognise. Clients fear {that a} supplier will take a deposit and disappear, or ship half the work. Providers fear {that a} shopper will obtain the work and refuse to pay. So jobs stall over who pays first, and how a lot.
EscrowPay Services is constructed for work, not items. EscrowPay’s WhatsApp service protects issues that change palms, like a telephone or a pair of sneakers, which the client can examine on supply. Services protects jobs which might be delivered over days or even weeks, the place there’s nothing to examine on the day you pay: constructing and renovation, inside design, net and app growth, graphic design and branding, images and video, occasion planning, tailoring and vogue, consulting, tutoring, repairs and many extra. That is why the cash strikes in stages, because the work will get performed.
How it really works
The shopper and supplier agree the job, the stages and the worth of every stage. Both confirm their id as soon as on our platform by NIN or BVN earlier than they can transact.
- The shopper funds the job. They can fund the entire contract up entrance or every milestone because it comes. The cash is paid into an account held by Rubies MFB, a CBN licensed microfinance financial institution.
- The supplier completes a stage. They mark it full and submit proof of the work.
- The shopper critiques it. They have 72 hours to simply accept it, ship it again for adjustments, or elevate a dispute.
- The supplier is paid. Once the stage is accepted, that stage’s fee is launched to the supplier’s Nigerian checking account. If the shopper doesn’t reply inside 72 hours, the stage is paid robotically, as a result of the work has been performed.
Stages run in order, so the following one begins solely when the one earlier than it has been paid. If a stage is disputed, the remainder of the job is paused whereas EscrowPay’s group critiques the proof.
Fees and who holds the cash
The price is 10% of the job, break up equally. The shopper pays 5%, both as soon as after they fund the entire job up entrance, or on every milestone as they fund it, which provides as much as the identical 5% of the entire. The supplier pays 5% on every milestone, taken from the payout when it’s launched. Each aspect’s charges are capped at ₦50,000 per undertaking, and there isn’t any restrict on the worth of a job.
The cash isn’t held by EscrowPay or by both social gathering. It sits in an account at Rubies MFB till a stage is authorized, and Rubies releases it on EscrowPay’s instruction.
Phase one covers jobs in Nigeria, paid in naira.
From items on WhatsApp to the API, and now companies
EscrowPay Services is the corporate’s third launch in 4 months. The firm went reside on WhatsApp on 26 June 2026, letting consumers and sellers in Nigeria commerce items with the cash held till supply.
In August 2026, it launched the EscrowPay API, which lets marketplaces and on-line shops construct conditional settlement into their very own checkout. Platforms together with BSTradeProtected and Verity Trade Global now run reside transactions on it.
“Goods were the obvious place to start, but some of the most painful stories we hear are about services,” says Toye Akinwale, founder and CEO of EscrowPay. “A client pays a deposit and the work never comes, or a freelancer delivers and never gets paid. Paying in stages means nobody has to trust a stranger with the whole amount.”
The precept is similar throughout each EscrowPay product: no social gathering ought to ever maintain each the work and the cash.
About EscrowPay
EscrowPay is Nigeria’s first WhatsApp native conditional settlement service, holding a purchaser’s or shopper’s cash at Rubies MFB till the products are delivered or the work is authorized.
- EscrowPay Services: companies.escrowpay.app
- Buying or promoting items: ship “Hello” on WhatsApp to 0705 500 0705
- Platforms and builders: api.escrowpay.app
- Website: escrowpay.app
